Delivery
Yes
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Yes-Full Bar
Reservations
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1 review | 9% |
10/26/2024 - Michelle B
Ate at The Depot recently and while the food was alright, the service was terrible. Our waitress had a large party in addition to us. We were seated and the hostess grabbed our drinks and let us know it would be a bit before our server came by as she was getting the party settled. Our order was taken about 15 minutes later. We were patient as we both have worked in the restaurant industry. My husband ordered the AYCE Crab legs. Our food came out and when the server came back to check on us, my husband requested a refill on his crab. Nearly 45 minutes later the refill still had not arrived and we were ready to go. Our son had long since finished his dinner. The server walked by and asked him if he wanted a refill of crab. He stated he was ready to go and would just like to pay for what he actually received as they had an AYCE option and a pay by the pound option. A few minutes later, a woman who I presume to be a manager came by. She was serving the table next to us but did not give her name or introduce herself, she just walked up to the table and asked what the problem was. We explained that we had been sitting for an hour and a half at this point and we were ready to go. The manager(?) then proceeded to explain to us how the server had a party and they were a server short and down a kitchen guy and that means things take a while. I explained to her that it was obvious that the ordered refill was forgotten and we just we wanted to pay our bill and go. She argued that the server didn't forget but had no answer as to why she asked my husband if he wanted more as he sat with his empty plate. The manager was rude and argumentative and took a situation that was mildly irritating and made it infuriating. She acted like she was doing us a favor by billing us for 2 pounds when actuality the crab consumed was roughly a pound to a pound and a half. The potatoes and sausage served with the boil looked they had been sitting out for about 2 weeks before being served. The approach of the manager was the ultimate issue as her tone and what she conveyed made it sound like we were putting them out even though we went out of our way to be understanding as we have been there. We usually spend weekends in Florala and made The Depot our regular Saturday night date spot but we will be very unlikely to return due to the hostility of the manager in a situation that could have been easily resolved and did not require her intervention.
06/03/2023 - Nedra Patchett
Our family took Mother there on Mother's Day. The food was delicious and the service was fantastic. The only problem was the wait. It was not a a major drawback....the conversation was interesting. If you get a chance, stop in and taste the down-home cooking!
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