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Yes
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Credit Cards Accepted
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Good for Kids
No
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06/20/2023 - MenuPix User
We will NOT be back after our dinner experience....We have ordered the beef chimichanga for the last year. Tonight we got pork but ordered beef! We let our waitress know, we get another plate, thinking it will be right this time only to get pork again!!! The manager couldn't even comp. our ticket and made up excuses for his lousy cooks!!! Any body should clearly be able to see the difference between pork and beef!!!
05/28/2021 - Scott
This was probably one of the worst experiences I have had at a restaurant, and it really takes a lot to make an experience a bad one, for me. I can understand that a place gets slammed and that things take time, that is not really my issue. My food was not great, but we had been there so long that the salty chimichanga didn't really bother me too much. My issue tonight was that the last portion of our party did not receive their food within the first 20 minutes after the rest of our group. Our waitress did not come back to our table often, so we went to find someone to see if they would check on it. That person never showed up, and then the table of 15 people that showed up after we ordered our food all got their food. Again, we went to find someone and then the food finally came out. All three of those items were room temperature, and one of the people in our party ordered only a soup. The final straw of the evening was that the person that got soup was given nothing but a plastic knife with their meal, all while everyone else had metal spoons. When a second person came to the table, we asked if she could have a spoon, she told us that there were not any, and we asked her why they sent a knife to eat soup with. She didn't say anything, and we asked if we could have one (we understand that dishes have to be cleaned, but a knife is not a good substitute for a spoon). Well, she, rudely, said, "sure, I'll go get that." A few minutes later, still no spoon in sight. Finally a third person came out and asked if we needed anything, and again we said that we needed a spoon instead of the knife they sent for the soup. She said gave use excuse after excuse, and we told her that the delay was not really the issue, it was that a knife was sent out to eat soup with. Finally a spoon came out, and then so did person number four, who started off with "you made two of my girls cry", and again we said that all we needed was a spoon. He started getting really defensive and argumentative, and finally said in the most smart-aleck, condescending tone ever, "don't you worry, I'll take of your bill." Literally nobody wanted comped food, all we wanted was a spoon. Our server didn't come back to the table for the longest time, and we were there for over two and a half hours. Finally, she came back with tickets, but didn't ask how they were going to be split, and they were all wrong. We told her who had what, and she was writing things down, and after ten more minutes came back with incorrect tickets again. After another five or ten minutes, she came back with the correct tickets, and we handed her our card. It was another ten minutes before she came back will most of our cards, but not ours specifically. She said that the guy at the front has it, and we said that we handed it to her. Turns out she handed it to a guy at the front counter that thankfully was in our party, and they were already done and signed out. That was unacceptable; you cannot hand someone else's card to a different person, especially when they were on the opposite side of the restaurant than where we were waiting for half the evening.
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