Olive Garden Italian Restaurant

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#7 out of 317 restaurants in Gainesville
($$), Italian
Hours today: 11:00am-10:00pm
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Location and Contact


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Location Icon 1175 Dawsonville Hwy NW
Gainesville, GA 30501
Phone Icon Phone: (770) 534-3530
Neighborhood Icon Neighborhood: Gainesville

Hours

Open Today:
11:00am-10:00pm
Monday11:00am-10:00pm
Tuesday11:00am-10:00pm
Wednesday11:00am-10:00pm
Thursday11:00am-10:00pm
Friday11:00am-11:00pm
Saturday11:00am-11:00pm
Sunday11:00am-10:00pm

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Restaurant Details

Delivery
No

Payment
Credit Cards Accepted

Parking
Parking Lot

Good for Kids
Yes

Attire
Casual

Alcohol
Yes - Full Bar

Reservations
No

Cuisines:
Italian

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats
No

Restaurant Description

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Reviews for Olive Garden Italian Restaurant

#7 out of 317 restaurants in Gainesville
#1 of 4 Italian in Gainesville

Top Reviews of Olive Garden Italian Restaurant

review_stars 01/20/2020 - Joe Albano
I was with nine other adults on Saturday, Jan. 18. We called ahead because we were told that reservations were not accepted. We still had to wait 1 1/2 hours before we were seated. The servers were great as was the Manager on duty, very professional. The disaster starts now. We waited 30 minutes for our drinks, all the food did not come out together in a resonable time, we were never asked if we wanted another drink and when we finished our meal all the plates were left on the table making it very crowded when asked if we wanted desert. We were offered desert on the house because of all the problems we encountered. We appreciated the deserts being on the house, however one was frozen, and one person did not receive her desert until all others had eaten theirs. We told several people of the missing desert with the response being it was on the way, more than one server said the same thing.
It would make sense to accept reservations so appropiate staffing could be arranged. The problem is not the staff, the problem is upper management. As good as the food was it is no consolation for standing and waiting over an hour to be seated poor service because of the unrealistic demands put on the serving staff and food not being served in a timely manner.
I would never go back to Olive Garden, it is an insult to have to endure what we went threw. Three hours is to long a time to spend with such poor service and organization.
Hopefully someone in upper management will address some of these concerns.

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