Tradewinds Enlisted Club

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McClellan St
Hickam Air Force Base, HI 96853

Phone: (808) 448-2271

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Neighborhood: Hickam AFB

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Reviews for Tradewinds Enlisted Club

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  4.2 stars - Based on 13 reviews

#8 out of 12 restaurants in Hickam AFB

#1 of 1 Buffet in Hickam AFB

5 star				5 reviews	38%
4 star				7 reviews	54%
3 star				0 reviews	0%
2 star				0 reviews	0%
1 star				1 review	8%

Top Reviews of Tradewinds Enlisted Club

11/14/2024 - Ashley S.
The club has such friendly employees, and the bar staff always bring a vibrant energy that instantly makes you feel at home. I really enjoy participating in their painting activities, especially when paired with a glass of wine. While I wish they had longer operating hours, my dining experiences at JR Rockers have always been wonderful, leaving me excited for the upcoming graduation party I'll be attending there.

04/18/2022 - Evelyn Quinata
Easter brunch was excellent. Onolicious buffet! Staff were courteous n welcoming. Looking forward to mothers day brunch?? Thank you for your service.

03/26/2022 - Hutch
I'm writing you because this happened to my friend, he's a nice guy but I'm not so ill speak to what happened to us at Tradewinds on Friday. My friend and I came to have lunch, he ordered a chicken sandwich, when he tried paying with his corporate card, the machine would not accept it, it just said cancelled. The bartender told us that it happens on a daily basis, corporate cards and certain cards with banks based in the states don't work. Kind of funny that we used it all over base, NEX, Popeyes, Burger King why doesn't it work here? anyway the food came and the chicken was totally raw, my friend took it to the bartender who apologized and took it to the manager. This is where it all goes south! The manager comes back and says "sorry about the sandwich but the patty comes frozen" then he starts trying to "educate us" about the cooking process here with a condescending smirk like were some shmucks who never been to a restaurant before. Due to the nature of our jobs, we eat out 100% of the time so I know how restaurants work and how food is cooked thank you! This guy is also a close talker so I could see my friend visibly uncomfortable having his personal space invaded. At this point my friend just wants to leave and im done with my meal so he asks for a refund. The guy says ok. He leaves and comes back saying he cant give a refund and that he has to wait till the charge is processed in Tennessee or some sh-t like that, he continues to "educate us " on how the credit card process works. Were here to eat not to get a class in how to cook food and how to process a credit card. What the hell kind of place is this that you cant even get a refund for raw food? The manager then brings a check book with all the bartenders receipts and asks my friend to go through it an pick out his receipt. I have never seen heard or experienced anything like this ever. Its like we were teleported to an alternate universe. But wait it gets better, He then tries to convince my friend to get a burger, "don't worry its on the house and ill have the kitchen make it on the fly for you". At this point I just want to get out but my friend is so nice and hungry that he gave the place a second chance. The guy goes in the kitchen and comes back trying to hang out and make small talk with us. In my head I'm like get outta here already cant you leave us alone? It was really strange that the burger came out in like 5 minutes. He dropped off the burger to my friend with that same smirk like he was doing him a favor! He finally left and my friend dived in to his burger. He took 2 bites and was like this tastes off, he lifts the bun and the burger was grey. It made us wonder what the hell did they do to it to get it out so fast. The only thing that was edible was the fries. I'm including a pic of the burger for your reference. Its a good thing that guy didn't come back cause I would have thrown that burger in his smirking face. How do you serve raw chicken, not able to give a refund, serve a nuked burger that I wouldn't feed to my dog, and try to teach us a class in cooking food and credit card processing? Whoever this email is going to, you have some serious problems with your food and your condescending a**hole manager no wonder why the place is so dead!