Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
Yes
Reservations
Yes
Add a description here.
| 5 star |
|
|
4 reviews | 11% | |
| 4 star |
|
|
7 reviews | 20% | |
| 3 star |
|
|
10 reviews | 29% | |
| 2 star |
|
|
8 reviews | 23% | |
| 1 star |
|
|
6 reviews | 17% |
02/24/2013 - former employee
I left because of the peanut gallery ( managers). John has no life & stopped taking his meds when the chick dumped him. I know her twin sister & she told me he stalks her. He is there 24/7. He is looking for a girlfriend. Yes, lives @ home in the basement. No, he is not all there. Yes, I have seen him run female customers off. All the regular customers & the whole staff knows about his habit of sitting in a booth, checking out
the female customers. Working or days off. Dude needs counseling. I can't believe a business would keep him. I guess the working for free a lot is why. Ladies, I would not dine there if I were you.
12/15/2012 - Stephanie
I am shocked @ the reviews. I just moved back to the area & decided to read the reviews for some of the local Resturaunts. Service is slow, food is blah, management is poor & they have a pervert working in there about sums it up. Try new management, improving the food & making sure your entire staff, whether it be kitchen or servers are doing their job. The most important thing is customer service! Make sure they have a nice experience. After all, that is the entire staffs duty! I would say get rid of any employees who are not all there! That John guy sounds like a mental case. He should be history. He is a definite liability!
12/01/2012 - Jackie & Larry
We had a late lunch the first part of the week. The place looked like a ghost town. We decided to sit @ the end of the bar. The bartender was nice, our drinks were not bad & the food took too long. When my husband excused himself to go to the restroom, I noticed a very strange guy wearing glasses with a brown coat on in the take out area, looking at me. I started watching tv & continued eating my meal to then see the same guy standing outside the door, facing the window, smoking & staring at me. My husband returned & as I was telling him about it, I was pointing to him, as the bartender approached to check on us. He looks to see what I was pointing at & says oh, that's just John. He works here. He is like that all the time. We payed & left. That was disturbing to say the least.
11/27/2012 - Regular Customer
I eat there 3-4 times a week. All the staff & managers know about John & his behavior. He was demoted from bartender to server because he left & went to work for AT&T. He was fired from there for giving cell phones to customers to try out but they never signed a contract. He returned to Chili's but they told him he could pick up shifts as a waiter that was it. He does occupy the Resturant on his days off & when his shifts end, hangs out or he stands out by the take out door smoking alot. Alot of females are turned off by him & his actions. The waiters & us regulars have said one day he is going to loose it & maybe shoot up the place. He acts the way he does partly because he was dumped by a former waitress a while ago. I guess we know why huh lol. It has happened many times. I think management is scared of him. Do you blame them? I think it's wrong & by the reviews posted & comments made in the place. Most people find him odd, errie & a little nuts. He is hurting their business. I go for the drinks (current bartender is awesome), food & games on the tube. I do think that is strange behavior should not be overlooked. My opinion as a professional.
11/24/2012 - Katie
I just moved to Madison from Dallas Tx. My sister was in town for her birthday recrntly, so I decided to take her to Chili's to celebrate. Our service was disappointing but the food was pretty good. We were sitting in the bar area @ the high tables enjoying our drinks, that is until we noticed a guy sitting in the corner booth, with his back to the wall. He was looking right at us. I glanced a few times to see if he had stopped. Each time he was looking right @ us, drinking what looked like a beer just a grinning. I heard one of the waiters say, hey I thought your shift already ended, what are you still doing here, Tom or John? We were so unnerved, that we skipped the Molten Cake we both love. I guess Buffalo Wild Wings would have been a better choice! That will be my choice from now on!!
11/14/2012 - Mike
I took my wife for what I thought would be a nice dinner. I was wrong. We waited 15 minutes for our drinks, when we finally got our meal, my food was cold. While we were waiting on our food, I noticed a guy sitting in the booth across from ours staring @ my wife. He just sat there tapping on the table, seemed very nervous, drinking a beer & not eating. We requested to speak to a manager. As we were leaving, we told her about our dining experience. The response was...sorry about that, giggled & walked away to return to her conversation with a waitress. We will not be back anytime soon!
11/10/2012 - Disgusted by this
I have had 4 bad experiences in a year's time. All by the same person. I have an employee who sits in a booth by me & stares at us. Keep in mind my child & my self. Then when we leave he gets up. I have been told ths is his normal behavior. He does this on his days off also. His name is John ( tall white guy with glasses, looks crazy & has shaggy hair) all the servers tell me. The female ones are creeped out by him & the male ones say he is on medication. He was demoted from bartender to server. I have complained to servers, managers (General & District as well) still nothing is done. I have 4 detailed complaints on file @ the home office. He should be fired & banned! A former mgr has witnessed it & a couple of servers. They hsve a high turnover of mgrs. I can see why. If you are a female & bring a child with you...beware of the creep!
09/17/2012 - John
Had a takeout order. In takes someone 5 min to notice me. I ask for some extra sauce. The manager handed it to me and seemed to she didn't give two cents that I came in. Didn't say thank you, come back to see us, have a nice day, nothing. They need to learn some customer service. You wont see me come back.
02/16/2011 - Stephen
The service in the place is horrible. The Hostess was lazy and you couldn't understand a word she said. The menu was sticky and the tables and seats were wet. We will never go back.
See all restaurants in Madison
See All Photos