Restaurant Details
Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
Delivery
No
Payment
Accepts Credit Cards
Parking
Yes
Good for Kids
Attire
Casual
Alcohol
Reservations
Add a description here.
5 star |
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4 star |
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2 star |
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1 star |
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06/10/2015 - Phil Strasser
6/10/15
I purchased the Kenyon City Grill and received it yesterday. I am not so much writing a review about the product as I have not had a chance to put it to work. The grill does look to be well made and I think it will give me many years of service on my RV. This review is more about Kenyon the company. After reading the directions I wanted to see how fast it heated up. I plugged it in, pushed down and turned the control knob and nothing happened. The knob just turned on the control shaft. This morning I called Kenyon and explained the situation to the receptionist. She was extremely kind, courteous and apologetic. I was then connected to a technician who was also kind, courteous and knowledgeable. He also apologized profusely and knew exactly what the problem was. As it turns out there was a defect with the knob which is no big deal to me. I was expecting that he would just send me a new knob but no, he is going to send me two knobs so I have a spare. Then he said he was going to include the griddle attachment for my troubles. In this day and age I just wasn't expecting to be treated like that. With great employees, great service and what appeared to be a great product no wonder the company has been around since 1931. My daughter who lives in Chicago was thinking about an electric grill and I now know Kenyon is the way to go.
GREAT EMPLOYEES. GREAT SERVICE. GREAT PRODUCT. GREAT COMPANY