Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Attire
Casual
Alcohol
No
Reservations
Add a description here.
02/20/2023 - MenuPix User
I’ve been patronizing Main Street Cafe' for a few years. Although I found it expensive, I was willing to pay the price.
Today I opted to purchase a breakfast sandwich, however, when it was delivered to me, I noticed the meat was wrong and I mentioned that to the server. She offered to make me another one and I said no that’s fine. I’ll eat it as it is. I had already waited 15 minutes and I really didn’t want it to be a hassle for her nor did I wish to wait any longer. When I opened my sandwich, I realized the cheese was American cheese, which I find disgusting. When I mentioned this to her, she said they were out of provolone, which is what I had ordered. I’m not sure why she didn’t tell me that and give me an option before making my sandwich, however, she did not. Anyway, when I mentioned this to her, she offered to make another one and I said I appreciate that, but no thank you. I really don’t have any more time to wait, please just give me back my money. At that point somebody else got involved, who I believe to be the owner. She was very snippy with me and finally gave me back my money after she verified that I had paid $9.31 + tip for a breakfast sandwich! When she gave me the money back, I said I’m sorry… She said that’s OK. To which I retorted, you should say, you’re sorry. Behind me, an individual who apparently is related or affiliated with this individual, said you better watch your mouth!
As you can imagine, I was very disappointed and shocked that all of this occurred as it had. I’ve been a loyal customer for the last few years, however, I will NEVER go back.
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