Delivery
No
Payment
Credit Cards Accepted
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
Add a description here.
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13 reviews | 37% | |
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13 reviews | 37% | |
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8 reviews | 23% | |
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0 reviews | 0% | |
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1 review | 3% |
06/24/2024 - Sk D.
Always good food
04/16/2023 - MenuPix User
I have ordered the same soup 4 times from this restaurant. Each time I have done take out. On the 5th time my cousin went in to pick up the order of vegetable soup and edamame which was $29 before the 3% or 5% addition that they charge if you pay with debit or credit card. My cousin said the man that rang her up asked you aren't going to leave a tip. She said no it is a take out order, I'm paying for the food and your service charge. We are gracious tippers when dining in restaurants and when receiving delivery. I think it is rude for someone to ask for a tip, especially for take out. When we got home we noticed the container of bean sprouts, cilantro, basil and lime was not included. They did give me a packet of hosin sauce and siracha sauce. As I mentioned earlier I have purchased this soup 4 times prior and each time that was included. I called the restaurant and I explained to the man that answered they forgot it with my order. He said it is not included and you have to request it. I tried to explain to him that I have purchased it several times before and never had to ask. Instead of allowing me to finish my sentence he wanted to talk over me and tell me which soups came with those items. I asked to speak with the manager. He said he was the manager. I tried to explain to him if that is indeed the case he needs to speak with whomever is making the soups because they have been making them wrong the last 4 times I purchased it. Again he would not let me finish my sentence and cut me off. At this point I said to him, I am a customer. It is outrageous that you will not let me voice my concern. I know you hear me talking and it is rude to talk over me. At this point he raised his voice to talk over me louder. I let him know I will not return to patronize their restaurant and I will be sure to leave a review regarding the terrible customer service that I received from the manager. I checked their website just to make sure I was not crazy and you see the noodle soup listed on the menu above all of the soups and it clearly says it comes with basil, bean sprouts, cilantro and lime. I would recommend staying far away from this restaurant if they are willing to have a manager that is disrespectful and dishonest to their customers. I know I will never go back!
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