Reviews for East Lake Chinese Food

06/04/2024 - Cassandra B.
Good food and drinks

08/17/2019 - Corinne
Ordered over the phone and my order came to $92.00 .the man on the phone said if you want the 10% off I need to order 2 more things but I said all I need to spend is $3.00 because it says on there menu that if I spend 95.00 I get 10% off. So I was reading the menu and all he said was call back I said just wait a minute after all that he said my order would be 114 .00 and we left it at that ..So I decided when I got there I would just let him know that I thought he was a little rude on the phone and that if he was going to deal with the public he should be a little friendlier. He told me that he was tired of having to explain about this 10% and I was the 3rd one already today and he said it was annoying. Well, I just said maybe you should not take the orders if you feel that way all he said is we are done here and walked to the back ..
VERY BAD CUSTOMER SERVICE

09/10/2016 - Steve
I have ordered from this Chinese food for almost 25 years,l have been working out of town for the last 7 months and now you must order over $35 to get delivery. This is wrong because we pay for delivery these new owners don't want my business. I will never buy from them again.

02/18/2015 - Chance P
Used to order from here once a week. The food was usually good. Problem is they forgot the chicken balls in our order then wouldn't admit the mistake and kept saying I don't see it. The order is on my table I can see it. They refused to help by making a order of chicken balls which they forgot but charged me for. Horrible customer service will never order from here again.

12/20/2014 - Marilyn
I have ordered from here several times. The food is always hot. The chicken chow mien is made with chicken roll, I have never seen this before. Chicken balls have real chicken so I don't know why it is not used in their chow mien.
However today I tried to place a smaller order $27 for delivery. I live right across street but in a wheelchair. I was told they do not deliver anything under $30, not even at a cost. In my opinion these people do not want business. They should remember that each dollar counts and who it was that made their business.h