Reviews for Warwick Thai

04/21/2024 - Consumer B.
Pure magic!

07/26/2022 - MenuPix User
EPIC FAILURE

My wife and I stopped for dinner at Warwick Thai.
She ordered a summer roll to share and the sampler plate. I ordered the yellow curry dish.
The summer roll and drinks came out fine, then my curry came out and the waitress said her order was coming right up.
15 minutes later, as I am near finishing my curry, we are wondering where her dish has gone. I tracked had to track down waitress as she didn't seem to check on tables and asked "Where is the platter?" She said she would check on it right away. I sat down and 10 minutes later, as no one came to check on us, my wife went to the bar to ask for our waitress. The waitress informed my wife that her order wasn't placed, and asked "Would you like me to place it now"?
My wife went next door to get Mexican.

The manager of the restaurant came to me with the bill and said "We removed the platter" Nothing more, not "I'm sorry", not "How can we fix this", not nothing except placing the bill on the table and walking away.

So:
Waitress - FAIL - Disinterested in her patrons and their needs during a dinner. When realizing there was an issue, she didn't even come over to discuss options of other quick meals. We had to go find her TWICE.

Kitchen - FAIL -Maybe - I'm not sure if the kit hen dropped the order or the waitress. Frankly, I don't really care.

Management - EPIC FAIL - Just not engaged or considerate of their patrons. No wonder the staff doesn't care, since the management doesn't care. It shows.

Food:
The food was OK. The summer roles were the best and the yellow curry was ok. It was listed as spicy, but throw some red pepper on a slice of pizza and it was about the same.

We won't be returning, but the bright side is we discovered Taco Hombre next door. Their food was very good