Reviews for Mali Thai Bistro

review_stars 
4.3 stars - Based on 34 votes
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5 stars review_stars
17 votes - 50%
4 stars review_stars
12 votes - 35%
3 stars review_stars
4 votes - 12%
2 stars review_stars
0 votes - 0%
1 star review_stars
1 votes - 3%
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review_stars 04/22/2024 - Miriam R.
Food is always amazing!

review_stars 09/29/2021 - Debi
So sorry to see the review about service. I go to this restaurant for pick up all the time. I love the food, the people and the service. I have never had a bad experience and have been getting food from here for over 2 years now. One bad experience should not determine whether to never come back. Could have just been one bad employee, good hires these days are hard to come by.
Food has always been fresh, service friendly and prompt, and when I ask for mild heat, it is just what I ask for. I recommend the Golden Calamari, Pad Se Ew, and crispy spring rolls. I also like the green curry soup.

review_stars 08/22/2021 - Matthew
Our online order was set to be ready for pickup at approximately 7pm. We arrived at 7:15, entered the building, and asked for our food pickup. We were informed, after they could not find our order, that someone else had picked up our order. We informed them that we (my wife and I) would be the only people taking the order, but they insisted someone picked it up for us. After once again explaining that we would be the only people to pick it up, they proceeded to walk away for over 15 minutes before coming back with an iPad with recent orders on, mine included. I identified mine and explained we hadn't picked it up. We then waited another 10 minutes with no explanation and no apology until they finally brought our food. Once again, no explanation and no offer for a drink or appetizer, no offer to comp our meal, and not even an apology. I took the food and informed the server that we would not be returning to Mali Thai, to which they said only, "Sure." Needless to say I will never be returning to Mali Thai, and no one I am friends with will be either. What terrible service and attitude.


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