Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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07/07/2020 - MenuPix User
Never "Have It Your Way" At The Crossville Burger King
I've always loved the way I could have a burger tailored to my tastes at Burger King. Once I stopped eating meat, I was thrilled to discover I could still have veggie burgers the way I want them at Burger King.
Every Burger King that is EXCEPT the one in Crossville.
At Crossville, the service is slow, the people (and the food) are lukewarm, and the buns are straight of the bag (no lightly grilled buns here, folks).
Worst of all is - no matter how specific you are about what you want or don't want on your sandwich - they will NEVER (and I mean NEVER - I've given them over a dozen chances in the course of a year) make your burger the way you ask.
For example...
At the Crossville Burger King, on each sandwich they add ONE 2x2" pieces of limp lettuce, TWO rings of onion that are so skinny they are almost non-existent, ONE slice of unripe tomato, and TWO pickle chips.
Every time I ordered a burger with "lots and lots of extra lettuce, onion, tomato and pickles... three times what you usually put on" I get a burger with TWO 2x2" pieces of limp lettuce, FOUR rings of onion that are so skinny they are almost non-existent, TWO slices of unripe tomato, and FOUR pickle chips.
Finally, I gave up and decided to just take the burger home and add the veggies myself. So, I started ordering a plain burger "just the burger and the bun, nothing on it at all" ... and got a burger with mayonnaise on it. So the next time, I specifically told them "and no mayonnaise" ... and still got a burger with mayonnaise on it.
I don't know if the problem is poor management or a stingy owner. All I know is that the Crossville Burger King gives the entire franchise a bad name... a really, REALLY bad name.
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