Delivery
No
Payment
Credit Cards Accepted
Parking
Yes
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
Yes
Cuisines:
Sandwiches,
Pizza
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
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04/05/2014 - Christina
Will NOT go back to this Chuck E. Cheese's again!!! Worst experience ever!!!
We walk in to a horde of children surrounding mickey & minnie, couldn't even get past the entrance to get up to the cashier, we had to wait about 10 minutes to get through. Not very well thought out there. We get up to the cash register and the cashier starts to take our order. She answers the phone twice and helps 3 other customer before we even get a chance to pay. Than have to slide the credit card 4 times since she doesn't pay attention. She'd tell us to slide than ask what card, then forget and do it again and than forget to press the button. We then go to the salad bar after our 25 minute order is done. Already been here 35 minutes and haven't even gotten salad yet. Get to the salad bar and there are 4 people waiting since have the bar is empty. A women asks a lady for help she says she'll be right back with stuff to fill the bar. Comes out with the stuff, goes in the back and never comes back out. Wait 10 minutes and the stuff is just sitting in the containers while the line gets bigger. The lady up front asks another lady for help and she is headed out for her smoke break and is very rude and says its not her job and gets another lady over there. So this lady comes over and goes into the back to get the salad bar stuff that is sitting on the bar. She comes back and sees the stuff sitting there and cusses. By then we had been waiting over 20 minutes. We get our salad and go sit down. Wait another 35 minutes for our pizza which was burnt on the crust. Been here 2 hours and are finally able to go play games, first game, a girl about 10 pushes my 3 yr old out of the way and steals the game that had his coin, next game the ball is missing and a little boy comes up with the ball from the other side of the room and starts playing the game, I then tell his mother that it was my sons turn since it was his coin, she argues telling me no it's not and to wait my turn so I tell my son we are going up to the desk to get our coins back and we start walking that way and she runs up and tosses a coin at me and apologizes. My son got knocked over 3 times due to big kids running wild without any parental supervision, I got almost knocked over multiple times. You need to have a no running rule and a parental supervision required rule!!! Having 60+ kids running around with no manner or supervision is an accident waiting to happen. So after my son being mistreated we decided to just leave and use the coins at the Bowling Green Chuck E. Cheese since have not had any of these problems and we got there 1-3 times a month. So we go to refill our drinks a lady comes up next to me and yells over the drink area to a worker that someone cleaned her table and took her cup and the lady asks her what size drink so the woman grabs my cup and holds it up. We went to the exit and the lady asked if we enjoyed our visit and I adamantly said "No, it was horrible" and she said "Aw that's to bad, bye."
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